Posts tagged “business”
Customer service should be everyone’s business
We were talking today about a certain company at a client meeting with a colleague when he said that ultimately their business is customer service – keep the systems working and customers happy. Some how that got rolling around in my head until I got home and realised, all companies – no matter the business [...]
Global internet
“Our global online service”, they say. Why do companies keep promoting their services as global when they are talking about online services and applications? I think it just shows your shortcomings in understanding the internet as a network as it ALWAYS is global (unless you work to limit it) and not a medium where you [...]
Stanford Educators Corner
One of the best online education video resources I’ve found to date: The Stanford Educators Corner. A huge array of videos from world acknowledged speakers. Strongly suggested.
Blame internet and outdated business models for the coverage of Kanerva’s SMS mess
Finnish citizens have had to cope with a tremendeous amount of low quality journalism this past week. Our foreign minister, Mr. Ilkka Kanerva, had sent some text messages to a female dancer who then ran off to the yellow press to release them to public scrutiny. Even the (normally) highly respected Helsingin Sanomat fell in [...]
All South Park episodes – available legally
South Park Studios has done something remarkable today. They have made all of South Park’s episodes availble on their website – to anyone in the world, not just the US. There have been numerous examples where movie studios and tv channels have given audiences the possibility to watch shows online, but they are usually limited [...]