The Russian allofmp3.com has taken a leap forward in customer service. They have released allTunes - which is a software package for your PC and S60 -phones to browse and buy music from their catalogs.
I know this service is a bit questionable as they probably don’t pay royalties to the artists, but you have to agree that these guys are pretty good at innovating their service and constantly making it more customer friendly. There’s a lot the recording industry could learn from this laissez faire company and their pricing models. I’m sure these guys are doign good business and reaching lots of people through these services.
Read more at TechCrunch.